Supporting Four Management System Certifications at Beia Cercetare
CEB supported Beia Cercetare through process assessment, management-system implementation, documentation development and preparation for independent certification across four complementary areas: quality, environmental responsibility, occupational health and safety, and information security.
The engagement contributed to the award of ISO 9001:2015, ISO 14001:2015, OHSAS 18001:2007 and ISO 27001:2013 certificates covering the company’s telecommunications activities.
Beia Cercetare SRL
Telecommunications R&D
Telecom systems and networks
4x Management system certificates
ABOUT BEIA CERCETARE
Beia Cercetare is a Romanian research, development and technology company active in communications equipment, telecommunications services and related technological solutions.
At the time of the engagement, the scope covered by its management system certificates included the design, installation and implementation of telecommunications installations and equipment, data and voice transmission networks, technical assistance, servicing, and the sale and distribution of telecommunications equipment.
The engagement covered quality, environmental, occupational health and safety, and information-security management system consultancy. The applicable requirements included ISO 9001:2015, ISO 14001:2015, OHSAS 18001:2007 and ISO 27001:2013.
Four management system certificates were issued in August 2018 following independent certification.
The Project Objective
Beia Cercetare sought to establish a more structured framework for managing service quality, environmental responsibilities, occupational health and safety, and information security across its operations.
The engagement was intended to improve process consistency, clarify responsibilities, strengthen operational control and support the company in meeting customer, contractual and organizational requirements.
The four management systems were developed through a coordinated implementation process. Confidential information concerning Beia Cercetare’s internal systems and initial assessment findings is not disclosed in this case study.
The Project Objective
Beia Cercetare sought to establish a more structured framework for managing service quality, environmental responsibilities, occupational health and safety, and information security across its operations.
The engagement was intended to improve process consistency, clarify responsibilities, strengthen operational control and support the company in meeting customer, contractual and organizational requirements.
The four management systems were developed through a coordinated implementation process. Confidential information concerning Beia Cercetare’s internal systems and initial assessment findings is not disclosed in this case study.
What CEB supported
ISO 9001
Definition of quality objectives, operational processes, responsibilities, performance controls and documentation.
ISO 14001
Identification of environmental aspects, compliance obligations, operational controls, objectives and documentation.
OHSAS 18001
Identification of workplace hazards, occupational risks, responsibilities, operational controls and documentation.
ISO 27001
Identification of information assets, security risks, responsibilities, appropriate controls and documentation.
Implementing the ISO 9001 Quality Management System
CEB supported Beia Cercetare in developing and implementing a quality management system aligned with ISO 9001:2015, tailored to the company’s telecommunications activities, service delivery processes and organizational responsibilities.
The work began with a detailed review of how projects, technical services and support activities were planned, delivered and monitored. CEB helped map the interaction between these processes, identify their required inputs and outputs, assign clear ownership and determine the records needed to demonstrate consistent operation.
Based on this assessment, CEB worked with the company to establish practical procedures, quality objectives, performance indicators and methods for addressing risks, nonconformities and corrective actions. The resulting framework strengthened internal coordination, supported more consistent customer outcomes and prepared Beia Cercetare for internal review and independent certification.
CEB supported Beia Cercetare in developing and implementing a quality management system aligned with ISO 9001:2015, tailored to the company’s telecommunications activities, service delivery processes and organizational responsibilities.
The work began with a detailed review of how projects, technical services and support activities were planned, delivered and monitored. CEB helped map the interaction between these processes, identify their required inputs and outputs, assign clear ownership and determine the records needed to demonstrate consistent operation.
Based on this assessment, CEB worked with the company to establish practical procedures, quality objectives, performance indicators and methods for addressing risks, nonconformities and corrective actions. The resulting framework strengthened internal coordination, supported more consistent customer outcomes and prepared Beia Cercetare for internal review and independent certification.
Implementing the ISO 14001 Environmental Management System
CEB also supported the implementation of an environmental management system aligned with ISO 14001:2015.
The process included identifying the environmental aspects associated with the organization’s activities, evaluating relevant risks and obligations, and establishing controls for managing environmental performance.
The work covered identification and evaluation of environmental aspects; review of applicable compliance obligations; development of environmental policies, objectives and procedures; definition of operational controls and responsibilities; monitoring and evaluation of environmental performance; and preparation for the independent certification audit.
Assessing Processes and Shared Management-System Requirements
Across the engagement, CEB assessed Beia Cercetare’s existing processes, responsibilities and documentation against the four applicable standards. Shared requirements were then organized into a coordinated framework.
01Reviewing existing processes and documentation
02Identifying requirements shared across the four standards
03Defining management-system scope and responsibilities
04Establishing document and record controls
05Setting objectives and performance-monitoring methods
06Structuring internal audits and corrective actions
07Preparing management reviews and certification evidence
01Reviewing existing processes and documentation
02Identifying requirements shared across the four standards
03Defining management-system scope and responsibilities
04Establishing document and record controls
05Setting objectives and performance-monitoring methods
06Structuring internal audits and corrective actions
07Preparing management reviews and certification evidence
HAZARD IDENTIFICATION
Identification of workplace hazards and assessment of occupational health and safety risks.
OPERATIONAL CONTROL
Definition of responsibilities, operational controls, relevant procedures and required records.
AUDIT PREPARATION
Preparation for internal review and independent assessment, with support during certification.
Implementing the OHSAS 18001 Occupational Health and Safety System
The engagement included implementation support for an occupational health and safety management system under OHSAS 18001:2007, the standard applicable to the historical certification documented in this case study.
CEB supported the organization in structuring how workplace hazards, occupational risks, responsibilities and operational controls were identified and managed. OHSAS 18001 has subsequently been replaced by ISO 45001; its inclusion here reflects the standard against which Beia Cercetare was certified in 2018.
Implementing the ISO 27001 Information Security Management System
CEB supported Beia Cercetare in implementing an information security management system aligned with ISO 27001:2013.
The certified scope covered information security related to the design, installation and maintenance of telecommunications installations and equipment.
The certificate references a Statement of Applicability dated 10 July 2018. The implementation included:
Defining the information-security management scope
Identifying relevant information assets and security risks
Establishing information-security responsibilities
Developing policies, procedures and appropriate controls
Preparing the Statement of Applicability
Internal assessment and certification-audit preparation
The final certification decisions remained exclusively with the independent certification body.
What Beia Cercetare Received
Coordinated framework for four management systems
Documentation tailored to its telecommunications operations
Clearly defined processes, responsibilities and operational controls
Practical guidance for implementation and audit preparation
Support throughout the independent certification process
ISO 9001:2015, ISO 14001:2015, OHSAS 18001:2007 and ISO 27001:2013 certificates